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OUR VALUES

Our staff are our family

We are driven by our values of providing the best customer service in the most responsible way.  We believe that having happy, healthy staff working in a friendly, learning-based environment will ultimately lead to better, more genuine customer service and satisfaction.

The majority of our team members come from rural farming families living below the poverty line.  We strongly believe in providing opportunities for those with a low-income background by focusing on training and learning in order that they acquire new skills.  This assists them and their families to move forward in life, ultimately helping to break the cycle of poverty in this rapidly developing country.  

We provide our staff with excellent working conditions: competitive salaries, fair working hours, holiday pay, free accommodation and meals are part and parcel for our employees. Treating our staff as our family, teaching them about the importance of the local environment and providing fair opportunities regardless of gender or sexual orientation affords them the dignity and respect they deserve.

We work closely with ChildSafe, which is a movement actively protecting vulnerable children and youth. By being a supportive business means taking a leading role in child protection.  Our staff have been trained and certified to identify and respond immediately to a child in danger. Our onsite souvenir shop, run by the local charity M'Lop Tapang, likewise assists local families and street children. 

Keep Cambodia beautiful!

The Secret Garden has taken action in the following ways to reduce our impact on the environment wherever possible without reducing the customer’s satisfaction.

*Saying no to plastic straws (biodegradable ones are available upon request)

*Recycling cooking oil (it is given to a local charity to be turned into soap) 

*Donating food waste to local pig farmers

*Providing refillable glass water bottles to guests

*Providing shampoo and body wash in ceramic, refillable pots

*Purchasing locally grown and made products

*Participating in a bi-monthly cleanup of Otres II beach

*Working with local committees and organisations to ensure the sustainability of tourism in the area

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info@secretgardenotres.com

Tel: +855 (0) 97 649 5131